Property Manager
JALFID is a company, composed of JALINAR International Canada Corporation (“JALINAR”), ALFID Services Immobiliers Ltée (“ALFID”), which specializes in the design and management of innovative multi-residential development projects and which banks on the experience of recognized organizations in real estate property management, particularly seniors residences:

• JALINAR has managed 5,800 units for seniors in 25 projects under the “Résidences Champlain” banner from 1992 to 2002.
  
• ALFID has, in the province of Quebec, more than 3,000 apartment units and 4,000,000 square feet of office, retail and industrial space under management.

JALFID
JALFID is a company that creates and manages innovative development projects in the multi-unit housing sector. It enjoys a prestigious partnership, owing to the association of JALINAR and ALFID.

JALFID offers seniors’ life style retirement residences with services.

JALFID gets involved in all aspects of the projects: development, investment, asset management and operating services.
JALFID is born from the association of JALINAR and ALFID.

JALINAR brings to the table its expertise:

• In the management of senior residences under the “Résidences Champlain” banner
  
• In the long term care facilities with its “Groupe Champlain” banner.

Combining the proficiency, these two banners convey, JALINAR has managed 5800 apartments for seniors in 25 different projects from 1992 to 2002.

ALFID brings a solid administration skills platform, with its real property holdings management experience, in all major sectors. ALFID’s team is over 500 strong with 50 based at the head office.

Mr. Benoit Lellouche is the head of JALFID. Mr. Lellouche has been hands-on in the management of seniors’ residences since 1992.

More specifically, JALFID identifies, recruits and coordinates the expertise required to harmoniously set up, take charge of and develop residential living environments for adults. It defines the conditions for success and actively works to create a climate conducive to the success of its projects; this for the people who live in these same projects as well as for the investors who develop them. JALFID coordinates the investments, designs, administration and estimates; it supervises the evaluations, analyses, carries out diligent audits and insures the legal compliance of the sites studied; it participates in the revision of building plans until approved and in the strict monitoring of all activities, from the pre-construction phases, to the inspection and delivery of the entire project(s).

Ground-breaking Approach
New technologies pave the way for new ways of seeing and of doing things. JALFID uses technologies that allow it to provide solutions adapted to the needs of its clients.

JALFID advocates a distinctive approach: it analyzes market trends and the usual solutions proposed, compares them against the best demographic data available and with the defined needs of clients.

It seeks to develop housing solutions that are better adapted to evolving needs. It banks on the experience of recognized organizations and seeks out new, competent services and strengths.

JALFID builds on its insight into change at all levels and favours open mindedness between partners, so as to cope with new data, to deal with the unexpected and adopt those new approaches, which are at the very heart of its methodology.

JALFID chooses collaborators who share its daring and determination and who adhere to its guiding principles of ongoing innovation.

Strategic Partners (Distinctive Experience in Property Management)

JALINAR
For the first 25 years of JALINAR’s existence, Alain Lellouche focused its operations on housing and health services in private and specialized institutions and on the organization of the life environment of workers in remote areas. In partnership with “Compagnie Générale de Santé”, it founded in 1992 the “Générale des services de santé NA” (GSS). GSS in turn, bought out “Groupe Champlain” and created the “Résidences Champlain” banner. In 1998, the “Caisse de Dépôt et de Placement du Québec” (CDPQ) acquired an interest in GSS, which employed over 1,600 Quebec residents in senior care centers, home care environments, and retirement homes. Under Benoit Lellouche’s management, “Résidences Champlain” managed 5,800 apartments in 25 different projects.

ALFID
Since 1983, led by its founding chairman, Jean-Jacques Laurans, Groupe ALFID heads and controls numerous trade contracting businesses in the areas of property management, brokerage, construction, security, housekeeping and housing development. It manages more than 3,000 apartments (i.e. 212 units of “Résidence Saint-Timothée”, in Montreal) and over 4,000,000 sq.ft. of office space (i.e. 520,000 sq.ft. of 500 Place d’Armes in Montreal), commercial and industrial space (i.e. 530,000 sq.ft. at 5455 de Gaspé in Montreal).

Career Brief

Benoit Lellouche, president
He studied first at "Collège LaSalle" in Montreal and at the "École hôtelière de Lausanne" in Switzerland in hotel management before starting his career in the hotel industry at the Ritz Carlton in Montreal. Then followed a 250-room & villa resort in the Dominican Republic.

Later he joined the family business in the health industry specifically retirement and seniors’ residence management where he managed, over a 9 year period, a 5,800 unit portfolio for the “Résidences Champlain” banner. In 2002, Benoit Lellouche joins CADIM, a real estate holding company (fund) of “La Caisse de dépôt et placement du Québec” where he was head of asset acquisition and management for real-estate hotel projects and retirement and senior living residences in Canada, in the United States and Europe. He is currently President of JALFID.

Jean-François Dodin, vice-président
Mr. Dodin has over 11 years experience in portfolio management, asset management, and real estate holdings investments and management. His expertise is broad and wide-ranging. This is a culmination of know-how acquired in the different work experiences he’s had in office, commercial, industrial, multi-residential and hotel management. He worked for SITQ and CADIM from 1998 to 2004 where he gained national and international working skills. Mr. Dodin then joined the National Bank team in 2005 where he worked in investment banking for 3 years. Then came his partnership with JALFID. He holds a Bachelors with Mercure distinction from École des hautes études commerciales de Montréal (HEC) and a Masters of Finance from École des hautes études commerciales de Montréal (HEC).


Property Management Platform
JALFID offers a wide range of services in property and asset management using the vast work experience of its employees and strategic partners alike. JALFID’s personnel possess all the pertinent expertise and experience to fully understand and manage many different types of properties.

Here is a list of available services supervised by Jean-Luc Binette, Executive Vice President at JALFID:

Administrative Services

• Accounting and financial services:
  Financial reports, annual budgets, financial analysis, budget follow up, etc.
  
• Account keeping services:
  Invoice management (reception, payment, billing, etc.) with close follow up.
  
• Human resources services:
  Recruiting, selection, hiring, pay management, group insurance management, etc.

Operational Management Services

• Food services:
  Kitchen team supervision, table service supervision, menus concept and production, food supply management, supplier coordination, budget management, etc.
  
• Health services (Provitalia):
  Care personnel team supervision, medication and care management, nutrition services, daily activity facilitation, family support services, etc.
  
• Activities & events services:
  Recreology programs, activities and special events, anniversaries and birthday follow up, etc.
  
• Security services
  
• Maintenance services
  
• Housekeeping services
  
• Technical services:
  Supervision and management of major maintenance work, renovations, construction.
  Major maintenance equipment repair program management.
  Service contract management and maintenance services management.

Marketing & Communication Services
Advertising and promotional activity management, communications, customer service, public relations, etc.

Leasing Services
Residential and commercial leases, lease renewal, credit check and tenant screening, property owner representation, rent and bad debt collection, etc.

Legal Services (outsourced)
Preparation and negotiation of commercial leasing agreements and of other legal documents.

Insurance Services
Claims management, cost evaluation management, sub-contracting repair work management, negotiations, etc.

Asset Management Services
Property evaluation, municipal evaluation, financing, insurance implementation, negotiation with all different levels of government, regulatory measures, acquisitions, re-development, fiscal strategy implementation, property management structure, market analysis, etc.